Return Policy

1. Eligibility for Returns

Returns are accepted only under the following conditions:

• Manufacturing Defects: Must be reported within 7 working days of delivery.
• Transit Damage: Notify within 48 hours of delivery with photographic evidence.
• Wrong Item Delivered: Notify within 48 hours with evidence of the incorrect product.

The product must be unused and returned in its original condition, with:

• Original invoice.
• Pictures of damaged parts and frame number.
• User manual, documents, and accessories.
• Original box and packaging intact.
  
  

2. Non-Eligible Returns

Ashoka Cycles will not accept returns for:

• Wear and tear due to regular use.
• Issues arising from neglect, misuse, or modifications.
  
  

3. Process

• Ashoka Cycles may inspect the product and attempt to repair or replace damaged parts.
• If repair isn’t possible, a replacement or refund will be processed.