Terms & Conditions

1. Purchase and Delivery
  • Ashoka Cycles retains the right to cancel or reschedule deliveries in case of unforeseen issues.
  • All prices are inclusive of applicable taxes unless stated otherwise.

2. Cancellation Policy
  • Free cancellations are allowed only before dispatch.
  • Once shipped, cancellations are not accepted.

3. Exchange Policy
  • Exchanges are allowed for manufacturing defects only.
  • Requests must be raised within 48 hours of delivery.

If the requested product is unavailable:

  • Customers may choose an alternate product and pay any price difference and applicable shipping charges.

4. Liability

Ashoka Cycles is not responsible for:

  • Damages caused due to customer misuse, improper maintenance, or unauthorized alterations.
  • Delays caused by factors beyond its control (e.g., logistics disruptions).